Host Instructions:


CrowdUltra’s mission is to empower Hosts of any occasion and bring them closer to their community.

Host Account

Create a Host Account for yourself. By doing so you can enhance the overall experience of any occasion you are involved in, spread awareness to those following you, and increase engagement. As a Host you can not only enhance any occasion you are hosting but also be linked to other occasions you are involved in that utilize the platform. This increases awareness and organizes your social engagement.

Upon joining CrowdUltra, upload a profile picture and create your profile.

Profile:

Create a profile to showcase who you are with the most customizable profile experience any social platform has ever offered. Profiles can be created with endless possibilities using our Rich-Text/HTML Editor or by embedding a webpage. All crowd members can view and interact with your profile, strengthening your connection with them and increasing awareness about who you are.

To view and edit your profile, click on profile under the account dropdown. To edit your profile, please click on the Pencil ICON. Customize your profile with endless possibilities. Your website, YouTube videos, podcast episodes and libraries, ticketing links, merchandise shops, music playlists, gaming livestreams, and much more can be embedded in your profile. Please view the profile possibilities page and embed list to learn more.

The background color of your profile page can also be changed here.

Channels & Events

Channels:

A Host should create a Channel for any occasion they are involved in. This makes it easy to engage with your crowd, increasing connection, engagement, and awareness.

Channels are created using the Add Channel button by selecting Channels on the top menu.

When creating a Channel, the Host enters a Channel Name, Channel Description, Channel Type, Channel Image, up to 5 relevant website URLs, and Event Guidelines.

Every Channel can include up to five Co-Hosts. They can be invited when adding a Channel or through editing the Channel. To add a Co-Host, enter the email address that is tied to their CrowdUltra Host account. Co-hosts are then sent an invitation to the Channel. Once they accept the invitation, they become a Co-Host, and the Channel is added to their list of Channels. From here, the Co-Host has all the abilities the Host does. The original Host does have the ability to remove the Co-Host’s access.

You can add additional Channel information including whatever you would like with endless customizability through our Rich-Text/HTML editor or by embedding webpage links for the Channel and merchandise or ticketing.

Event Guidelines for your Channel illuminate the type of engagement you are looking to field. For example, family-friendly questions only, or anything goes. The Event Guidelines are the default guidelines for your entire Channel. For each Event within your Channel, you can customize the Event Guidelines.

Events:

Events for all your Channels are displayed by selecting Events on the top menu. Events are displayed in both a calendar format and a list format. The Events in the calendar are blue if they are public and red if they are private and require a PIN Access Code. You can hover over the Event on the calendar to see information about the Event and click on the Event to enter the Event. The Event List below the calendar is organized by Upcoming Events, Active Events, Past Events, and Archived Events.

A Host can create and schedule Events for any of their Channels. Events are added by going to Events on the top menu or the list of Events for a specific Channel and then clicking the Add Event button. You can also copy a prior Event to save time by clicking the Copy Event button.

Events can be created in advance, the day of, or even after it occurs. Events can be for one specific day or multiple days up to a week. Events can be made private with a defined pin so only a select group can participate. Each Event has information including an image, location, date and time, and description. Channel Guidelines (if previously included) can be changed for this specific Event by changing the Event Guidelines. You can select the Profanity Filter so that CrowdUltra automatically prevents profane language.

Include Guests/Speakers for any Event. Including them spreads awareness to their followers and enables them to be asked questions or tagged in posts organized within their own dedicated list. If the Guest/Speaker already has a CrowdUltra Host Account linked to the email address entered, they will be invited to accept the Event from their own list of Events. If they do not have an account, they will be sent an email with a link and login pin.

Each Event can have additional information including whatever you would like with endless customizability through our Rich-Text/HTML editor or by embedding webpage links for the Event and merchandise or ticketing.

Hosts can record video to Dropbox, broadcast a livestream on YouTube, or embed recorded video within any Event. Crowd Members can view the livestream or embedded video within the Event.

Note: In order to create an Event that allows Questions/Posts, you must purchase and select an Order to redeem for the Event. CrowdUltra offers Order options for various Crowd sizes as well as for single Events, weekly Events, or a monthly subscription for unlimited Events.

This requires a Credit Card to be on file. CrowdUltra uses the Braintree Payment Processing System to enable you to use any Credit Card safely. This is done from the Order Information option on the My Account tab on the Host CrowdUltra screen.

Questions:

Q&A is proven to be one of the best ways to engage with your Crowd in a way that strengthens connection with them. Hosts can choose if Questions can be asked before, during, after, or some combination of the three in audio, video, written, or anonymous format. Each Crowd participant can ask questions free on any web or mobile device.

Questions can be accessed in three ways. The first way is by going to Channels on the top menu and selecting the Calendar icon for the Channel you are interested in. This takes you to the Events screen for that specific Channel. From there, press the Question Mark icon. This will send you to the Questions screen. The next way is from Events on the top menu and selecting the Event from the Events Calendar. This will bring you directly to the Questions screen. The last way is from Events on the top menu and selecting the Question Mark icon for a specific Event from the list of Events below the My Events Calendar.

Questions are organized by Unanswered, Answered, and Dismissed. Members of the Crowd can vote on five questions per event to rank them. Questions are displayed in an ordered list from highest to lowest rank to assist in showing Hosts or the moderator what the Crowd has the most curiosity about, saving time.

Questions are Answered by selecting the Megaphone next to it. This brings you to the Answer Question screen. Answered Questions are moved to the Answered Question list.

If you notice a duplicate Question, or you Answered it in a live format you can Mark it as Answered by selecting the Checkmark icon. This will move the Question from the Unanswered Question list to the Answered Question list.

To see the list of Answered Questions select the Answered Question button at the top of the Event Q&A screen.

Any Question that you, as the Host, do not want to be shown on the list of Questions can be Dismissed. You can Dismiss any unanswered Question by selecting the Red Circle icon next to the Question. All Dismissed Questions are displayed on the Dismissed Questions screen by selecting the Dismissed Questions button on the Questions screen. If you want to Undismiss a Question, select the Recycle icon from the Dismissed Question screen.

Posts:

Allow the Crowd to easily post, share, and connect surrounding the Event. Enable Event Posts before, during, after, or some combination of the three. Hosts can allow the Crowd to post audio, video, images, links, YouTube/Vimeo videos, or written posts. Posts can be published in anonymous format if allowed by the Host. This augments the experience allowing the Crowd to share interesting things, be creative, have fun, as well as inform and help others.

The list of Posts can be accessed in three ways. The first way is is by going to Channels on the top menu and selecting the Calendar icon for the Channel you are interested in. This takes you to the Events screen for that specific Channel. From there, press the Purple Posts icon. The next way is from Events on the top menu and selecting the Event from the Events Calendar. The last way is from the Events on the top menu and selecting the Purple Posts icon for a specific Event from the list of Events below the My Events Calendar.

Posts are organized by Unresponded To, Responded To, and Dismissed. Members of the Crowd can vote on five Posts per event to rank them. Event posts are displayed in an ordered list from highest to lowest rank based on Crowd voting.

Posts can be responded to by selecting the Megaphone next to the Post. Hosts and Guests/Speakers can respond with audio, video, images, links, YouTube/Vimeo videos, or in written format. Responded To Posts are moved to the Responded To list.

If you find a Post to be interesting or useful you can Highlight it by selecting the Checkmark icon.

To see the list of Responded To Posts select the Responded To button at the top of the List Of Posts.

Any Post that you, as the Host, do not want to be shown on the list of Posts can be Dismissed. You can Dismiss any Unresponded To Post by selecting the Red Circle icon next to the Post. All Dismissed Post are displayed on the Dismissed Posts screen by selecting the Dismissed Posts button. If you want to Undismiss a Post, select the Recycle icon from the Dismissed Post screen.

Announcements:

Announcement emails can be sent from the List of Channels or Events to all followers of a Channel or Event. Enter a subject, select a Channel or Event, and then the message. The announcement will be sent to the email addresses of all Crowd Member accounts following the specific Channel or Event.

Export Info:

We allow you to export Crowd info, including their Name, Username, and Email so they can reach out beyond the platform.

Host Report:

CrowdUltra provides the Host with a Report that lists Channels, all Events for the Channel, the number of Questions/Posts, the number of Questions Unanswered/Posts Unresponded To, the number of Questions Answered/Posts Responded To, and the number of Participants. Participants are Crowd Members who engage with the list of Questions/Posts. Archived Events are shown in red. The Host Report can be filtered by 30 days, 90 days, and the last year (365 days).

Order Information:

To create Events that allow Questions/Posts, you must enter a Payment Method and make an Order to redeem. This is done using the Order Information option on the My Account tab on the Host CrowdUltra screen. Credit card information is added using the Pencil icon. CrowdUltra uses the Braintree Payment Processing System to enable you to use any Credit Card safely.

All unused orders can be canceled at any time using the Cancel Subscription button on the Order Information screen. You can also view your Current and Used Orders under the Order Information option.

Events may be ordered individually, by the week, or by monthly subscription.

If you host a couple Events a month, then Single Event is the best option.

If you host more than two Events a month, then a Monthly Subscription is more economical. A single Monthly Subscription can be used for all Channels. No other purchase is necessary.

The One Week - Unlimited option is offered for gatherings like conferences, conventions, or festivals where there may be multiple Events in a few days but only occasionally.

Participants reflect the number of Crowd Members who follow your Event on CrowdUltra, not the total number of attendees or listeners of the occasion. Monthly Subscription Participant levels may be adjusted at any time.

Feed

The feed is where daily engagement occurs. The feed contains questions asked to you and Crowd answers to questions posed by you. Using the icons at the top of the feed allows you to engage through asking questions, sending announcements, viewing your followers, and viewing personal message threads.

Host Questions:

You can pose a question to everyone following your Host Account, Channels, and Events. The question appears in their feed for them to answer. To ask a question, go to your feed and click on the ? ICON. You can ask a audio, video, or written question. A profanity filter can also be applied to ensure proper conversation.

The question is available on your Crowd’s feed for at least forty-eight hours. The Crowd can answer the question and upvote other Crowd Member’s answers. You can send a personal message to any Crowd Member that answers your question by clicking on the envelope ICON located to the right of their answer. Your question can also be viewed on your list of feed questions located under the activity tab.

Host Answers:

Any Crowd Member who follows you can pose a question to you as well as up to nine other Hosts. Their questions appear on your feed. To answer a question, click on the orange megaphone. You can answer the question in audio, video, or written format.

Your answer is available on your Crowd’s feed for at least forty-eight hours. The Crowd can upvote your answer and other Host’s answers. After the time limit for the question is up, the top three Hosts are awarded a medal. You can send a personal message to any Host who also answers the question by clicking on the envelope ICON located to the right of their answer. Your answer can also be viewed on your list of feed answers located under the activity tab.

Announcements:

You can send an announcement to everyone following your Host account, Channels, and Events. The announcement appears in your Crowd's feed. To send an announcement, go to your feed and click on the Red Speaker ICON. You must add a subject to the announcement. Then you can send audio announcements, video announcements, or the announcement can be created using our Rich-Text/HTML editor. Custom HTML can be added using the ICON. Images, Videos, and Embeddable content can be included. YouTube videos, podcast episodes and libraries, music playlists, Eventbrite countdowns, gaming live-streams, and much more can be embedded in the announcement. Please view the Embed list to learn more.

The announcement is available on your Crowd’s feed for forty-eight hours. Your announcement can also be viewed on your list of feed announcements located under the activity tab.

Direct Messaging:

To compose or respond to a message, click on the Envelope ICON. Click on the Blue Door ICON to open the message thread, and the RED X ICON to dismiss the message thread from your inbox.

Messages that are sent can be deleted until they are opened. An unread message you send will be green, a new message they sent is blue, and a message that has been read is red.

Feed Orders:

Additional feed questions and announcements may be ordered if you exceed the free monthly allowance of 30 questions and 15 announcements. Questions and announcements may be ordered individually, or get unlimited questions and announcements with the Unlimited Monthly VIP subscription.